CIO

Grievance Redressal Officers (GROs)

Non Life / Health Insurance Companies

Acko General Insurance Ltd

Name: Mr Brijesh Sharma (GRO)
Email Id: brijesh.sharma@acko.com
GRO Email Id: gro@acko.com
Correspondence Address:
# 36/5, Hustlehub One East, Somasandrapalya, 27th Main Road, Sector 2, HSR Layout, Bengaluru 560 102

Aditya Birla Health Insurance Co Ltd

Name: Mr Amit Jain (GRO)
Email Id: amit.jain@adityabirlacapital.com
GRO Email Id: gro.healthinsurance@adityabirlacapital.com
Correspondence Address:
9th floor, One World Centre, Tower 1, Jupiter Mill Compound, S B Marg, Elphinstone Road, Mumbai 400013

Agriculture Insurance Company of India Ltd.

Name: Ms. M. Rajeshwari Singh (GRO)
Email Id: mrsingh@@aicofindia.com
GRO Email Id: fasalbima@aicofindia.com; gro@aicofindia.com
Correspondence Address:
Plate B&C, 5th Floor, Block 1, East Kidwai Nagar New Delhi 110023

Bajaj Allianz General Insurance Co Ltd

Name: Mr Jerome Vincent (GRO)
Email Id: jerome.vincent@bajajallianz.co.in
GRO Email Id: ggro@bajajallianz.co.in
Correspondence Address:
Bajaj Finserv Corporate Office, 1st floor, Sr. No. 208/1-B, Viman Nagar Ave 1, behind Weikfield IT Citi Info Park, Viman Nagar, Pune 411014

Bharati Axa General Insurance Company merged with ICICI Lombard General Insurance Co Ltd

Name: Ms. Vasundhara Bhonsle (GRO)
Email Id: grievance@icicilombard.com
GRO Email Id: gro@icicilombard.com
Correspondence Address:
ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai 400025

Cholamandalam MS General Insurance

Name: Mr S K Rangaswamy (GRO)
Email Id: rangaswamySK@cholams.murugappa.com
GRO Email Id: gro@cholams.murugappa.com
Correspondence Address:
Dare House, 2nd floor, NSC Bose Road, Parry's', Chennai 600 001

Navi General Insurance

Name: Ms. Sugandha Sharma (GRO)
Email Id: sugandha.sharma@navi.com
GRO Email Id: gro@navi.com
Correspondence Address:
Salarpuria Business Centre, 4th floor, 93, 5th A Block, Koramangala Industrial Layout, Bengaluru 560 095

ECGC Limited

Name: Ms Smita Pandit (GRO)
Email Id: smita.pandit@ecgc.in
GRO Email Id: grievances@ecgc.in
Correspondence Address:
10th floor, Express Towers, Nariman Point, Mumbai 400 021

Edelweiss General Insurance Co Ltd

Name: Ms. Neha Verlekar (GRO)
Email Id: neha.verlekar@edelweissfin.com
GRO Email Id: grievanceofficer@edelweissinsurance.com
Correspondence Address:
5th floor, Tower 3, Kohinoor City Mall, Kohinoor City, Kirol Road, Kurla West, Mumbai 400 070

Future Generali India Insurance Co Ltd

Name: Mr Hari Shankar Mishra (GRO)
Email Id: harishankar.mishra@futuregenerali.in
GRO Email Id: fggro@futuregenerali.in
Correspondence Address:
Unit No. 801 & 802, 8th floor, Tower C, Embassy 247 Park, LBS Marg, Vikhroli West, Mumbai 400 083

Go Digit General Insurance

Name: Mr Praveen Bhat (GRO)
Email Id: praveen.bhat@godigit.com
GRO Email Id: gro@godigit.com
Correspondence Address:
Atlantis, 95, 4th B Cross Road, Koramangala Industrial Layout, 5th Block, Bengaluru 560 095

HDFC Ergo General Insurance Co Ltd

Name: Mr Arun Kumar Sharma (GRO)
Email Id: arun.sharma@hdfcergo.com
GRO Email Id: gro@hdfcergo.com
Correspondence Address:
D-301, 3rd floor, Eastern Business District, Magnet Mall, LBS Marg, Bhandup West, Mumbai 400 078

ICICI Lombard General Insurance Co Ltd

Name: Ms. Vasundhara Bhonsle (GRO)
Email Id: grievance@icicilombard.com
GRO Email Id: gro@icicilombard.com
Correspondence Address:
ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai 400025

IFFCO-Tokio General Insurance Co Ltd

Name: Ms. Preeti Bali (GRO)
Email Id: preeti@iffcotoko.co.in
GRO Email Id: gro@iffcotokio.co.in
Correspondence Address:
IFFCO Tower, Plot No. 3, Sector 29, Gurugram 122001

Kotak Mahindra General Insurance Co Ltd

Name: Ms. Priti Punjabi (GRO)
Email Id: priti.punjabi@kotak.com
GRO Email Id: grievanceofficer@kotak.com
Correspondence Address:
8th floor, Zone IV, Kotak Towers, Building No. 21, Infinity Park, Off Western Express Highway, Malad (East), Mumbai 400097

L&T General Insurance merged with HDFC Ergo General Insurance Co Ltd

Name: Mr Arun Kumar Sharma (GRO)
Email Id: arun.sharma@hdfcergo.com
GRO Email Id: gro@hdfcergo.com
Correspondence Address:
D-301, 3rd floor, Eastern Business District, Magnet Mall, LBS Marg, Bhandup West, Mumbai 400 078

Liberty General Insurance

Name: Mr Sachin Joshi (GRO)
Email Id: sachin.joshi@libertyinsurance.in
GRO Email Id: GRO@libertyinsurance.in
Correspondence Address:
10th floor, Tower A, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai 400 013

Magma HDI General Insurance Co Ltd

Name: Mr Sanjeev Punn (GRO)
Email Id: sanjeev.punn@magma-hdi.co.in
GRO Email Id: gro@magma-hdi.co.in
Correspondence Address:
Office No. 516 and 517, 5th Floor, Neelkanth Corporate Park,, Plot No. 240, 2401/1-8,, Kirol Road, Vidyavihar (West), Mumbai 400086

Niva Bupa Health Insurance

Name: Mr Vikar Alam (GRO)
Email Id: vikar.alam@maxbupa.com
GRO Email Id: gro@maxbupa.com
Correspondence Address:
14th floor, Capital Cyberspace, Gold Course Extension Road, Sector 59, Gurgaon 122 011.

National Insurance Co. Ltd.

Name: Anita Das (GRO)
Email Id: Anita.Das@nic.co.in
GRO Email Id: griho@nic.co.in
Correspondence Address:
National Insurance Co. Ltd. CRM Department, 7Th Floor, Chabildas Towers (Pradip Building) 6A, Middleton Street Kolkata - 700071 (WB)

Raheja QBE General Insurance Co Ltd

Name: Ms Mrunal Fernandes (GRO)
Email Id: mrunal.fernandes@rahejaqbe.com
GRO Email Id: grievancehead@rahejaqbe.com
Correspondence Address:
Ground floor, P&G Plaza, Cardinal Gracious Road, Chakala, Andheri East, Mumbai 400099

Reliance General Insurance

Name: Mr Mohan Khandekar (GRO)
Email Id: mohan.khandekar@relianceada.com
GRO Email Id: rgicl.services@relianceada.com
Correspondence Address:
6th floor, Oberoi Commerz, International Business Park, Oberoi Garden City, Off WE Highway, Goregaon East, Mumbai 400063

Care Health Insurance Co. Ltd

Name: Mr. Anoop Singh (GRO)
Email Id: singh.anoop@careinsurance.com
GRO Email Id: gro@careinsurance.com
Correspondence Address:
Vipul Tech Square, Tower C, 3rd Floor, Sector - 43, Golf Course Road, Gurugram -122009

Royal Sundaram General Insurance Co Ltd

Name: Mr T M Shyamsunder (GRO)
Email Id: tm.shyamsunder@royalsundaram.in
GRO Email Id: GRO@royalsundaram.in
Correspondence Address:
Vishranti Melaram Towers, No. 2/319, Rajiv Gandhi Salai (OMR), Karapakkam, Chennai 600097

SBI General Insurance Co Ltd

Name: Mr Shatrughan Singh (GRO)
Email Id: shatrughan.singh@sbigeneral.in
GRO Email Id: gro@sbigeneral.in
Correspondence Address:
301, Natraj, Junction of Western Express Highway & Andheri Kurla Road, Andheri East, Mumbai 400069

Shriram General Insurance Co Ltd

Name: Ms. Tanushree Jain (GRO)
Email Id: tanushree.jain@shriramgi.com
GRO Email Id: gro@shriramgi.com
Correspondence Address:
E-8, EPIP, RIICO Industrial Area, Sitapura, Jaipur 302 022

Star Health & Allied Insurance Co Ltd

Name: Ms. Radha Vijayaraghavan (GRO)
Email Id: hemkam2311@gmail.com
GRO Email Id: hemkam2311@gmail.com
Correspondence Address:
Corporate Grievance Department, 4th floor, Balaji Complex, No. 15, Whites Lane, Whites Road, Royapettah, Chennai 600014

Tata AIG General Insurance Co Ltd

Name: Ms. Malpadevi Maharana (GRO)
Email Id: malpadevi.maharana@tataaig.com
GRO Email Id: gro@tataaig.com
Correspondence Address:
A-501, Building No. 4, IT Infinity Park, Dindoshi, Malad East, Mumbai 400097

The New India Assurance Co Ltd

Name: Mr Ramnarayan Chakrabarty (GRO)
Email Id: ram.chakrabarty@newindia.co.in
GRO Email Id: gro@newindia.co.in
Correspondence Address:
Head Office, 87, MG Road, Fort, Kala Ghoda, Mumbai 400 001

The Oriental Insurance Co Ltd

Name: Mr J Dasgupta (GRO)
Email Id: jdas.gupta@orientalinsurance.co.i
GRO Email Id: gro@orientalinsurance.co.in
Correspondence Address:
Customer Service Department, 4th floor, Aggarwal House, Asaf Ali Road, New Delhi 110 002

United India Insurance Co Ltd

Name: Mr Ramesh Chandra Agrawal (GRO)
Email Id: rcagarwal@uiic.co.in
GRO Email Id: gro@uiic.co.in
Correspondence Address:
24, Whites Road, Chennai 600014

Universal Sompo General Insurance Co Ltd

Name: Mr Ashish Gosavi (GRO)
Email Id: ashish.gosavi@universalsompo.com
GRO Email Id: gro@universalsompo.com
Correspondence Address:
Unit No. 601 & 602, 6th floor, Reliable Tech Park, Cloud City Campus, Gut No. 31,Thane Belapur Road, Airoli, Navi Mumbai 400708

ManipalCigna Health Insurance Company Limited

Name: Ms. Shruti Vyas (GRO)
Email Id: gro@manipalcigna.com
GRO Email Id: gro@manipalcigna.com
Correspondence Address:
4th floor, Raheja Titanium, Off Western Express Highway, Goregaon (East), Mumbai 400063