CIO

Grievance Redressal Officers (GROs)

Non Life / Health Insurance Companies

Acko General Insurance Ltd

Name: Ms. Reena Evans (GRO)
Email Id: reena.evans@acko.com
GRO Email Id: gro@acko.com
Correspondence Address:
# 36/5, Hustlehub One East, Somasandrapalya, 27th Main Road, Sector 2, HSR Layout, Bengaluru 560 102

Aditya Birla Health Insurance Co Ltd

Name: Mr. Naveen Chandra (GRO)
Email Id: naveen.c@adityabirlacapital.com
GRO Email Id: gro.healthinsurance@adityabirlacapital.com
Correspondence Address:
9th floor, One World Centre, Tower 1, Jupiter Mill Compound, S B Marg, Elphinstone Road, Mumbai 400013

Agriculture Insurance Company of India Ltd.

Name: Jaspal Singh Khurmi (GRO)
Email Id: gro@aicofindia.com
GRO Email Id: gro@aicofindia.com
Correspondence Address:
Plate B&C, 5th Floor, Block 1, East Kidwai Nagar New Delhi 110023

Bajaj General Insurance Limited.(formerly Bajaj Allianz General Insurance Co Ltd)

Name: Mr Jerome Vincent (GRO)
Email Id: jerome.vincent@bajajallianz.co.in
GRO Email Id: ggro@bajajallianz.co.in
Correspondence Address:
Bajaj Finserv Corporate Office, 1st floor, Sr. No. 208/1-B, Viman Nagar Ave 1, behind Weikfield IT Citi Info Park, Viman Nagar, Pune 411014

Cholamandalam MS General Insurance

Name: Ms. K. Chitra (GRO)
Email Id: chitrak@cholams.murugappa.com
GRO Email Id: gro@cholams.murugappa.com
Correspondence Address:
Dare House, II Floor, No.2, N.S.C. Bose Road, Parrys, Chennai, Tamil Nadu – 600 001

Navi General Insurance

Name: Mr. Koushik Sangiri (GRO)
Email Id: koushik.sangiri@navi.com
GRO Email Id: gro@navi.com
Correspondence Address:
Vaishnavi Tech Square, No. 142/2 Iballur Village, Taluka Bagalur, Begur, Bengaluru,Karnataka-560 102 Bengaluru 560102

ECGC Limited

Name: Mr. Gaurav Anshuman (GRO)
Email Id: Gaurav.Anshuman@ecgc.in
GRO Email Id: ECGC-Grievance@ecgc.in
Correspondence Address:
ECGC Bhawan, CTS No.393,393/1 to 45, M.V Road, Andheri East, Mumbai- 400 069

Future Generali India Insurance Co Ltd

Name: Mr Hari Shankar Mishra (GRO)
Email Id: harishankar.mishra@generalicentral.com
GRO Email Id: gcigro@generalicentral.com
Correspondence Address:
Unit No. 801 & 802, 8th floor, Tower C, Embassy 247 Park, LBS Marg, Vikhroli West, Mumbai 400 083

GODIGIT General Insurance Co. Ltd

Name: Mr Praveen Bhat (GRO)
Email Id: praveen.bhat@godigit.com
GRO Email Id: gro@godigit.com
Correspondence Address:
Atlantis, 95, 4th B Cross Road, Koramangala Industrial Layout, 5th Block, Bengaluru 560 095

HDFC Ergo General Insurance Co Ltd

Name: Mr Arun Kumar Sharma (GRO)
Email Id: arun.sharma@hdfcergo.com
GRO Email Id: gro@hdfcergo.com
Correspondence Address:
D-301, 3rd floor, Eastern Business District, Magnet Mall, LBS Marg, Bhandup West, Mumbai 400 078

ICICI Lombard General Insurance Co Ltd

Name: Ms. Pooja Raiyani (GRO)
Email Id: grievance@icicilombard.com
GRO Email Id: gro@icicilombard.com
Correspondence Address:
ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai 400025

IFFCO-Tokio General Insurance Co Ltd

Name: Ms. Preeti Bali (GRO)
Email Id: preeti@iffcotoko.co.in
GRO Email Id: gro@iffcotokio.co.in
Correspondence Address:
IFFCO Tower, Plot No. 3, Sector 29, Gurugram 122001

Kotak Mahindra General Insurance Co Ltd

Name: Mr Rahul Wadhwa (GRO)
Email Id: rahul.wadhwa@kotak.com
GRO Email Id: grievanceofficer@kotak.com
Correspondence Address:
8th floor, Zone IV, Kotak Towers, Building No. 21, Infinity Park, Off Western Express Highway, Malad (East), Mumbai 400097

Liberty General Insurance

Name: Mr Sameer Maldundkar (GRO)
Email Id: sameer.malgundkar@libertyinsurance.in
GRO Email Id: gro@libertyinsurance.in
Correspondence Address:
Ground Floor, High Street cum Highlighted Corporate Centre, Bearing No, GB-1B, Kapurbawdi Junction,Majwada,Thane, Maharashtra 400607

Magma General Insurance Limited (Formerly Magma HDI General Insurance Company Limited)

Name: Ms. Meghna Shah (GRO)
Email Id: meghna.shah@magma-hdi.co.in
GRO Email Id: gro@magma-hdi.co.in
Correspondence Address:
Equinox Business Park, Tower 3, 2nd floor, Unit No. 1B & 2B, LBS Marg, Kurla West, Mumbai 400 070

Niva Bupa Health Insurance

Name: Mr Vikar Alam (GRO)
Email Id: vikar.alam@nivabupa.com
GRO Email Id: gro@nivabupa.com
Correspondence Address:
3rd floor, Capital Cyberspace, Golf Course Extension Road, Sector 59, Gurgaon 122 101.

National Insurance Co. Ltd.

Name: Mr. Inbaraj K (GRO)
Email Id: inbaraj.k@nic.co.in
GRO Email Id: griho@nic.co.in
Correspondence Address:
National Insurance Co. Ltd., Head Office, CRM Department, 10th Floor, Premises No. 18-0374, Plot No. CBD-81 New Town, Kolkata- 700156

Raheja QBE General Insurance Co Ltd

Name: Ms Mrunal Fernandes (GRO)
Email Id: mrunal.fernandes@rahejaqbe.com
GRO Email Id: grievancehead@rahejaqbe.com
Correspondence Address:
Ground floor, P&G Plaza, Cardinal Gracious Road, Chakala, Andheri East, Mumbai 400099

Reliance General Insurance

Name: Mr Prasun Pratik (GRO)
Email Id: prasun.pratik@relianceada.com
GRO Email Id: legalclaimshelpdesk@indusindinsurance.com
Correspondence Address:
6th floor, Oberoi Commerz, International Business Park, Oberoi Garden City, Off WE Highway, Goregaon East, Mumbai 400063

Care Health Insurance Co. Ltd

Name: Mr. Anoop Singh (GRO)
Email Id: gro@careinsurance.com
GRO Email Id: chilegal@careinsurance.com
Correspondence Address:
Vipul Tech Square, Tower C, 3rd Floor, Sector - 43, Golf Course Road, Gurugram -122009

Royal Sundaram General Insurance Co Ltd

Name: Mr T M Shyamsunder (GRO)
Email Id: TM.Shyamsunder@royalsundaram.in
GRO Email Id: GRO@royalsundaram.in
Correspondence Address:
Vishranti Melaram Towers, No. 2/319, Rajiv Gandhi Salai (OMR), Karapakkam, Chennai 600097

SBI General Insurance Co Ltd

Name: Mr. Virag Mishra (GRO)
Email Id: virag.mishra@sbigeneral.in
GRO Email Id: gro@sbigeneral.in
Correspondence Address:
9th floor, Wing A&B Fulcrum, Sahar Road, Andheri East, Mumbai 400 099

Shriram General Insurance Co Ltd

Name: Ms. Tanushree Jain (GRO)
Email Id: tanushree.jain@shriramgi.com
GRO Email Id: gro@shriramgi.com
Correspondence Address:
E-8, EPIP, RIICO Industrial Area, Sitapura, Jaipur 302 022, Rajasthan

Star Health & Allied Insurance Co Ltd

Name: Mr. S. Chandrabose (GRO)
Email Id: chandrabose.s@starhealth.in
GRO Email Id: gro@starhealth.in
Correspondence Address:
Corporate Grievance Department, 4th floor, Balaji Complex, No. 15, Whites Lane, Whites Road, Royapettah, Chennai 600014

Tata AIG General Insurance Co Ltd

Name: Mr. Neville Malesra (GRO)
Email Id: Neville1.Malesra@tataaig.com
GRO Email Id: gro@tataaig.com
Correspondence Address:
7th and 8th floors, R Tech Park, Village Pahadi Taluka, Goregaon East, Mumbai 400 063

The New India Assurance Co Ltd

Name: Mr K K Sunil Kumar (GRO)
Email Id: kk.sunilkumar@newindia.co.in
GRO Email Id: gro.io@newindia.co.in
Correspondence Address:
New India Assurance Head Office: 87 , M G Road, Fort, Mumbai 400 001

The Oriental Insurance Co Ltd

Name: Shri. Vatsal Nath (GRO)
Email Id: vatsal.nath@orientalinsurance.co.in
GRO Email Id: gro@orientalinsurance.co.in
Correspondence Address:
Corporate Office,Block - 4, Plate-A,NBCC Office Complex, Kidwai Nagar East, New Delhi - 110023

United India Insurance Co Ltd

Name: Mr Sanjay Joshi (GRO)
Email Id: sanjayjoshi@uiic.co.in
GRO Email Id: gro@uiic.co.in
Correspondence Address:
19, 4th Lane, Nungambakkam High Road, Chennai 600 034

Universal Sompo General Insurance Co Ltd

Name: Ms. Namita Singh (GRO)
Email Id: namita.singh@universalsompo.com
GRO Email Id: gro@universalsompo.com
Correspondence Address:
Unit no. 601 & 602, 6th Floor, Reliable Tech Park, Thane-Belapur Road, Navi Mumbai, Maharashtra 400708

ManipalCigna Health Insurance Company Limited

Name: Ms. Rakhee Desousa (GRO)
Email Id: rakhee.desousa@manipalcigna.com
GRO Email Id: gro@manipalcigna.com
Correspondence Address:
Techweb Center, 2nd Floor New Link Road, Anand Nagar, Jogeshwari (West), Mumbai:400 102 Maharashtra

Kshema General Insurance co. Ltd

Name: Anupriya Akashipu (GRO)
Email Id: anupriya.a@kshema.co
GRO Email Id: gro@kshema.co
Correspondence Address:
413, 4th Floor, My Home Tycoon, Kundan Bagh, Begumpet, Hyderabad, Telangana - 500016

ZUNO General Insurance Ltd. (Formerly Edelweiss General Insurance Co. Ltd.)

Name: Tehsin Laxmidhar (GRO)
Email Id: grievanceofficer@hizuno.com
GRO Email Id: grievanceofficer@hizuno.com
Correspondence Address:
Tower 3, Wing B, Kohinoor City, Kirol Road, Kurla (West), Mumbai :400 070 Maharashtra

Galaxy Health Insurance Company Ltd.

Name: Smt. G. Veni (GRO)
Email Id: veni.g@galaxyhealth.com
GRO Email Id: gro@galaxyhealth.com
Correspondence Address:
Prestige Polygon, 12th Top floor (P), 471, Anna Salai, Nandanam, Chennai:600 035